MARY’s FASHION

We at Mary’s Fashion helps you to better understand our Return & Refund policy.

Return & Refund Policy

One can easily find the complete version from our website  https://maryfashion.shop/.

RETURN & REFUND POLICY

At Mary’s Fashion, customer satisfaction is our top priority. Therefore, if for any reason you are not completely satisfied with your purchase, we encourage you to review our Return & Refund Policy:

The following are the Key terms of our Return & Refund Policy that are applicable for any products that you will buy from us:

1. Order Cancellation:

We understand that sometimes plans change. Therefore, you are entitled to cancel your order within 24 hours of order booking.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

     📧 E mail: complaint@maryfashion.shop

     📞 Phone: +92 323 2735893

     💬 WhatsApp: +92 323 3735898

However, please be note that cancellations requested after 24 hours may not be accepted.

2. Returning Orders:

If you miss the 24-hour cancellation window but still wish to return your order, you can do so. However, in such cases, you are responsible for the cost and risk of returning the product (s) to us.

Kindly send the item (s) at the following address:

     📍   Bungalow #26A; Sector 15B Bufferzone; North Karachi; Pakistan.

Additionally, we always recommend using a trackable shipping service to ensure your return reaches us safely.

3. Conditions for Return & Refund Policy:

In order for a return to be accepted, the following conditions must be met:

  • The Item (s) were purchased in the last 5 days
  • Products are in the original packaging and include all tags where applicable
  • Item (s) are not damage or defective at the time of delivery
  • Products do not differ from the original description specifications

Moreover, all returns will be thoroughly inspected before any claim.

4. Non-Returnable Items Against Return & Refund Policy:

Please be aware that some items cannot be returned, including but not limited to:

  • Product (s) that were customized or made specifically to your requirements
  • Items that, by nature deteriorate rapidly
  • Product (s) that are unsuitable for return due to hygiene or health safety reasons
  • Items that are in transit or beyond our controls

Consequently, we strongly advise reviewing your order carefully before purchasing.

5. Refund Method – Store Credit:

At Mary’s Fashion, we aim to keep our pricing competitive. Therefore, we do not offer cash refunds under any circumstances.

Instead, we do offer Store Credit which you may use on your next purchase.

Please note:

     💳 Store Credit is only applicable to regular priced items.

     ❌ Items bought on sale or promotion are not eligible for store credit

Furthermore, store credit is issued only after we receive and inspect the returned item (s).

6. Final Note Against Return & Refund Policy:

We reserve the right, at our sole discretion, to reject returns that do not meet the above conditions. In conclusion, we recommend contacting us promptly for any return or refund queries to ensure a smooth process.

If you have any further questions or concerns, please don’t hesitate to reach out. We are here to help!